Project

Albion Computers - Customer and employee experience

Storytelling to demonstrate customer and employee experience

Albion Computers - Customer and employee experience

Overview

Albion iStore is an Apple Premium Reseller, an Apple Authorised Service Provider and an Apple Solution Expert for Education.

Our challenge was to bring to life the customer and employee experience enabled by Albion's tech and support services.

Approach

A series of case study films.

Outcomes

  • Customer experience - case study films capture the experience through the eyes of an Albion Customer;
  • Employee experience - case study films capture the experience through the eyes of an Albion team member;
  • Positive impact on Brand, Prospect and Talent